When Andrew signed his credit card slip, he left a note at the bottom informing his waitress, Victoria Liss, that she “could stand to loose [sic] a few pounds.” Victoria was obviously offended, and Andrew, leaving this note on his credit card slip where his name was clearly visible, made a big mistake.
Victoria immediately posted a photo of the offending receipt on her Facebook page. The photo went viral over the weekend, broadcasting Andrew’s shame and obvious cheapskate tendencies all over town on:
· Jezebel
· The Seattle Weekly blog
And that’s just the beginning. Some restaurants in the Seattle area found Andrew’s photo online, posting it on their front doors and banning him from their establishments.
All this, from a Facebook photo.
Times have changed. In a Web 2.0 world, Victoria’s Facebook audience took the story of a disgruntled waitress who got a bad tip and a rude comment straight to the front page of Canada’s national newspaper. Maybe next time Andrew will think twice before he insults his server in writing, on his credit card receipt.
To avoid facing the same fate as Andrew, restaurant patrons should remember:
· Be nice to your server
· Wait your turn
· Be nice to your server
· Don’t be cheap
· Be nice to your server
Following these simple steps will genuinely guarantee you have a great restaurant experience. Honestly. I know. I’ve been a server for a long time.
Some say that posting Andrew’s receipt online violated his rights. Do you agree?
Very relevant social media story. It goes back to Clay Shirky's point, that so much of what we communicate is done in a public sphere, but not intended to be public. And this applies to face-to-face communication as well as online. Serves Andrew right!
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